You see QR codes on just about everything these days: menus, flyers, receipts, delivery bags, even posters in your local gym. They’ve become second nature post-pandemic, especially in hospitality. But most venues are just scratching the surface. If you’re only using QR codes for digital menus, you’re leaving money and engagement on the table. Let’s unpack how to use QR codes smarter, not just more.

QRs don’t just make things easier—they unlock new revenue, loyalty, and data. With one scan, you can:

• Let guests order and pay, wherever they are, even from their table

• Instantly collect feedback or reviews

• Trigger personalised offers straight to their phone

• Drive catering, gift cards, and upsells with zero effort

And with solution like Magic App, it all connects into your POS and loyalty, so your front-of-house, back-of-house, and marketing all talk to each other. 

10 Smart Ways to Use QR Codes

1. QR Codes on Receipts

Use receipts to grow your loyalty program, fast. A QR code on the bottom lets guests instantly join your loyalty program, redeem points, or check their balance via Liven’s Magic Wallet. No sign-up friction, one quick scan and they’re in. Every receipt becomes a touchpoint to boost return visits and loyalty redemptions.

2. QR Codes on Menus

Digital menus are just the start. You can go further by adding in allergen filters, detailed dish descriptions, wine pairings, even upsell suggestions, all live and automatically synced via OrderUp and your Abacus POS. 

3. Fridge Magnets for Catering or Delivery

Send out branded fridge magnets with QR codes that link directly to your catering or delivery menus through OrderUp Catering. Perfect for offices and homes, you're always just one scan away from their next group order.

4. QR Codes Around Apartment Blocks

Start building your own hyper-local marketing, put QR posters in lobbies, lifts or mail rooms. Link to a “locals-only” deal or your rotating weekly special.

5. Social Media Engagement

Print QR codes on takeaway bags or cups that lead to your Instagram, TikTok, or a "scan & win" promo via Gifting. QR makes social activation easy and trackable.

6. Gifting and Promotions

Turn flyers, packaging, and signage into powerful sales tools with QR codes that link directly to Liven Gifting. Customers can instantly send Brandollar to friends—locking in future spend and creating real value. It's smarter than discounts: lower cost to you, higher engagement, and better ROI.

7. Event and Community Engagement

Hosting an event or a pop-up? Add QR codes to banners or flyers that link to one-off offers, loyalty sign-ups, or giveaways. Magic App lets you capture new customers on the spot.

8. Personalised Customer Feedback

Put QR codes on tables or delivery bags linking to a 2-question feedback form. Responses feed directly into Liven Insights and your CRM, helping you improve service and recover customers before they bounce.

9. Interactive Packaging

Use your packaging to keep the experience going. Add QR codes to boxes, cups or bags that link to secret menu items, how-to videos, or bonus rewards in your Magic App. It’s a simple way to stay top of mind after the meal, and drive the next one.

10. Employee Engagement

QR codes aren’t just for customers. Use them behind the scenes to give staff instant access to what they need: training modules, daily specials, even procurement updates via Zeemart. With one scan, your team can review order guides, check stock levels, or brush up on prep. No logins or cluttered dashboards needed.

How Liven Helps You Do It All

All of this is possible and easy when your systems talk to each other. Liven connects your ordering, POS, loyalty, CRM and marketing into one seamless platform. That means every QR scan leads to a trackable action, customer profile, or sale without the mess of disconnected tools.

From your kitchen to customer, Liven makes every part of your operation flow better, faster, and smarter.

Let’s Make Every Scan Count

QR codes are everywhere. But they should be doing more for you. If they’re not, let’s change that. Talk to us, or book a time to see how Liven can help you turn every scan into a sale.