Managing catering orders, whether online, in-store, or over the phone, just got a whole lot easier. Our latest POS catering enhancement introduces a streamlined, unified approach to capturing and fulfilling catering requests, designed to save time and boost operational efficiency.

Key enhancements: 

1. Direct Catering Order Entry in POS

Catering orders received in-store on call or in-person can be entered using your existing POS device, alongside your dine-in or at counter orders. No more switching between systems. 

• Staff can now enter catering orders straight into the POS 

  

• A date/time picker makes it simple to schedule catering orders for future dates and times, supporting both immediate and advance bookings.

  

• You can using existing fulfilment modes including pickup or delivery

2. All-New Catering Orders View on POS

Every catering order, regardless of how it’s received, is tracked in a distinct view. 

• A dedicated interface on POS displays all upcoming catering orders, both in-store and online

• View active, scheduled, completed and unsuccessful orders

• Staff can filter by date, status, customer, payment, or sales rep, and search for specific orders in seconds

• Prep lead-time moves orders automatically from scheduled to active based on the time set

• Timed alerts, and exportable reports help teams stay ahead of busy periods

  

More Payment Options

Along with cash, card, wallet and brandollars, the enhanced POS module also supports:

• Pay in full at the time of order (cash, card, EFTPOS)

• Credit Account for approved corporate clients, enabling streamlined invoicing

• Pay later, with tracking to ensure payment is collected before fulfillment

4. Effortless Order Management

• Turning Catering off and on, is now easily possible with a single tap.

  

• Validations in place to ensure that essential details like customer name and contact information and pickup time are captured up front, reducing errors and confusion.

  

• Catering orders flow into your Kitchen Display System as per your setup

  

Why This Matters

• Unified Workflow: All catering orders, regardless of origin, are managed in one place.

• Operational Visibility: Teams gain a clear view of the catering pipeline, making planning and customer service easier.

• Corporate Billing: Credit Account support simplifies invoicing for business clients.

These updates make catering a first-class workflow inside POS. Teams can take orders however customers place them, schedule them with confidence, manage payments properly, and see what’s coming before it becomes urgent.

Looking to add the catering module or have questions about these new enhancements? Book a chat with us here!