QR code payments are now a standard part of dining in Australia. They let customers pay by scanning a code at the table, counter, or on a receipt. The code links to a secure payment page where they can complete the transaction instantly using a card or digital wallet.

Why QR Code Payments Matter in Hospitality

QR code payments are popular because they make payments faster, safer, and smarter for both venues and customers.

• Contactless and safe: They remove the need for physical cards or cash, reducing touchpoints and maintaining hygiene. This remains important even after the pandemic.

• Speed and convenience: Customers can pay instantly without waiting for staff, which helps venues improve table turnover and service efficiency.

• Flexible payment options: Guests can use their preferred method, such as credit card, Apple Pay, or Google Pay, directly through the QR code.

• Fewer errors: Because orders and payments are linked digitally, mistakes in manual entry or end-of-day reconciliation are minimised.

• Better data and insights: Every digital payment provides useful customer data that can inform marketing, menu decisions, and staffing.

• Upsell and loyalty potential: When connected to digital menus or loyalty programs, QR codes can do more than take payment. They can drive repeat visits and higher spend.

Beyond payments, venues use QR codes for digital menus and contactless ordering. However, when instrumented correctly, they can do more for your business. QR code payments can be a gateway to trigger loyalty rewards, collect customer data and help venues build repeat business through every scan.

QR Code Payments Are Also About Loyalty

With 35% of payments happening from digital wallets in Australia, adopting QR code payments is no longer optional for venues that want to stay relevant.

But using QR codes only for payments is a missed opportunity. Future-ready venues are integrating loyalty directly into the payment process.

When loyalty is visible at checkout, every transaction becomes a growth opportunity. Customers are recognised through card-linked loyalty or quick login. They can view and redeem rewards instantly, or see how much they could earn by joining the program. This context turns intent into action. More members sign up, more diners return, and what was once a simple payment becomes a powerful loyalty touchpoint.

Integrate a branded digital wallet with QR code payments

Loyalty through QR code payments becomes possible with a branded digital wallet- your venue’s own digital wallet built inside the ordering flow.

A branded wallet keeps rewards, prepaid credit, and offers connected to your brand at every step of the customer journey. It lets guests view their balance, earn rewards, and pay, all in one place.

However, instead of QR codes being introduced at the end of the customer flow, when they are ready to pay, it is introduced at the very start. They scan to view your menu, order (and payment is from the same flow).

The real power of a branded wallet lies in how it connects the entire customer experience into one continuous flow. Rewards are no longer a separate or clunky. They also keep the payments page true to your brand.

Venues using branded wallets see 15–25% higher revenue as loyalty and payments work together to drive repeat visits and higher spend.

Ready to turn QR code payments into a loyalty machine? Let’s chat.