Square POS users offered lifeline following outages with free migration, zero subscription fees for life, zero commission options

• Options for zero terminal, subscription, commission or software fees

• Total cost to own & run less than 50% of alternatives

• Up and running in 30 minutes or less

MELBOURNE, AUSTRALIA – 13 October 2023: In a significant development that's set to save the hospitality industry a substantial amount of money, Liven has introduced Australia's first Android-powered point-of-sale (POS) system engineered in Australia specifically for local hospitality and grocery businesses. This pioneering innovation, which comes on the heels of Liven's recent acquisitions totalling $152m, is the Company’s first major product announcement as it transforms cost dynamics within the industry.

Traditional POS systems have long burdened restaurant and café owners with hidden transaction fees, expensive hardware, complex management, and additional charges for essential features. All of these expenses trickle down to higher prices for customers. Liven's new solution, Abacus Android POS, is here to change the game by significantly reducing hardware costs and incorporating features that others charge extra for. It's an innovative approach that promises to make waves in the hospitality sector in Australia and worldwide.

In the past month, Australian hospitality operators experienced disruptions with Square POS platforms - and other POS vendors introducing surcharges where their possibly more expensive transaction services weren’t used. In response, Liven has launched the Liven Relief Package, allowing operators to switch from Square and other POS vendors to Abacus Android with free migration, lifelong zero subscription fees, and no commission options. Operators can either use their existing hardware or upgrade to Abacus Android hardware for less than 50% of the cost of iOS alternatives.

Shahrooz Chowdhury, founder and co-CEO of Liven, said:

“Hospitality is under constant pressure to lower costs. POS alone can set an operator back many thousands of dollars with endless hidden surcharges and fees - and when it’s down for days, that just squares the pain. Abacus Android POS was purpose-built here in Australia for Australian hospitality and grocery. It’s a first-of-its-kind solution that delivers a world-class customer experience at a fraction of the cost of alternatives. Unlike offshore vendors, we’re 100% committed to the Australian market.”

Abacus Android POS reimagines Abacus's industry-leading POS for iOS in an integrated and innovative hardware platform powered by Android and designed to meet the needs of quick-service restaurants, franchisees, cafes, grocery and hospitality venues. Already proven in demanding environments, Abacus Android POS supports simple and complex needs, including electronic shelf labels, cash machines, and support for over 100,000 SKUs.

Pricing options for POS hardware and software contracts start at zero when used with Liven Payments. Richer software, support and deployment configurations start at $49 per month.

Key features and functionality include:

• Swift & Easy Setup: Be up and running in under 30 minutes.

• Ease of Management: Avoid incessant hardware and software updates.

• Hardware Reusability: Connect to existing cash drawers and receipt printers.

• Seamless Integration: Merge effortlessly with loyalty programs, supply chain management, table ordering, and more.

• Compatibility: Synchronize with third-party delivery services, kiosks, and cash recycling mechanisms.

• Advanced Support: Comprehensive coverage for the Enterprise Management System (EMS) specifically crafted for quick-service restaurants & franchises.

• Dual Mode: Ensure uninterrupted operations with both online and offline modes.

• Better Customer Experience: Customer-facing display simplifies communications and engages customers better.

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Andy Lark, Chief Customer Officer, Liven, said:

“Innovative brands like Foodle are powered by the Liven One platform, including Abacus Android POS  - giving them all the tools and advantages that would have otherwise only been available to the biggest brands. The Abacus Android POS is a bulletproof solution for all their customer touch-points - from the sushi bar to the bakery and grocery. It’s provided them with next-generation loyalty capabilities and a much lower cost POS without sacrificing customer experience or functionality.”

Liven recently announced the completion of the acquisition of Australian-based OrderUp and Abacus, Singapore-based Zeemart and Silicon Valley-based Copper for $152m. Combined with Liven - Australia’s largest loyalty and customer engagement provider, the acquisitions create Asia Pacific's largest end-to-end, vertically integrated hospitality group providing best-in-class software, services and hardware to maximise profitability, operational efficiency and growth for hospitality, hotels, pubs, and more.