Still running your kitchen on paper tickets? A digitised kitchen workflow can transform your back-of-house (BOH) operations — speeding up service, reducing errors, and keeping your team in sync. Here’s how to digitise your kitchen.

Why Go Digital in the Kitchen?

Going digital takes the pressure off your team and keeps service flowing smoothly. Here's what it unlocks:

Real-time updates on your KDS (Kitchen Display System): Orders from the counter, tables, or online appear instantly on kitchen screens — no printing, no running, and no delays between order confirmation and prep.

• No more lost dockets, messy queues or manual errors: In a busy kitchen, even one lost ticket can cause delays, double-ups, or missed orders. A digital system keeps everything tracked and on time.

• Smooth FOH (Front of House) <> BOH communication: The entire kitchen stays in sync without shouting across stations or double-checking paper tickets.

• Smart order handling: Orders are split by station, tracked as they’re completed, and displayed with all required ingredients.

• Faster, more accurate prep: Staff can instantly see which dishes to make, which ingredients to prep, and how many of each item are in the queue — all in one clear view.

What Tools Do You Need?

• Kitchen Display System (KDS): A screen in the kitchen that replaces printed dockets and shows live, synced orders from all ordering channels.

• Multi-Station KDS Workflows: Perfect for larger kitchens or venues with multiple prep areas. Orders are automatically split and routed to the correct KDS (e.g. grill, salad, desserts), so each station sees only what they need to work on.

• POS Integration: Your KDS and POS (Point of Sale) work hand-in-hand. Orders from dine-in, takeaway, online, catering, and table ordering all flow into the KDS instantly without any extra steps.

• Captain’s Station Display: Ideal for venues with food runners or a central pass. This screen shows completed items across all stations, so front-of-house staff can see when an order is ready to be served, without needing to ask the kitchen.

Liven One brings your kitchen digitalisation under one roof.
Your KDS, POS, and workflows operate as one seamless system, with data flowing smoothly — no third-party integrations, no manual setup. It’s all built-in, making rollout fast, simple, and ready from day one. Ready to get started? Get in touch and we’ll set you up.

What Does It Look Like in Practice?

Here’s how a digitised kitchen workflow runs with Liven One:

• A new order comes in → Appears on the KDS
  As soon as an order is placed — at the counter, table, or online — it instantly appears on the KDS. 

With built-in product grouping, similar items are automatically batched together, and real-time quantity tracking keeps the team updated on what’s in progress.

• Orders are mapped to the right KDS
  The system intelligently routes each part of the order to the right kitchen station — grill, fryer, salad, and more

Smart order routing ensures each station gets an even share of the workload, while avoiding duplicated items across screens.

• Staff marks items as done → Orders move to the next stage
  Once a dish is ready, kitchen staff simply tap to mark it as complete. This updates the entire system instantly, keeping the workflow smooth and on track without any manual follow-ups.

• Front-of-house gets updates automatically
  Completed items appear on the Captain’s Station Display, giving front-of-house staff a live view of what’s ready to be served — no need to interrupt the kitchen or wait for verbal updates.

Ready to digitise your kitchen? Get in touch for help with the set up!