

new on liven
new on liven
14 Mar 2025 • 10 min read
14 Mar 2025 • 10 min read
February Specials: Fresh Technology Updates from The Liven Kitchen
February Specials: Fresh Technology Updates from The Liven Kitchen
February Specials: Fresh Technology Updates from The Liven Kitchen
February Specials: Fresh Technology Updates from The Liven Kitchen
Written by

Liven
The ultimate hospo solution
February’s updates are all about increasing flexibility and giving you more control over back-of-house and front-of-house operations. Read on!
Seamlessly Sync Table Transfers & Merges Between Abacus POS & Tyro Connect
Managing table assignments can be a headache when reservations must be moved or merged manually. You risk operational inefficiencies, discrepancies between systems, and challenges handling large groups without a way to sync these changes.
With Seamless Table Sync Between Abacus POS (Point of Sales) & Tyro Connect, table transfers and merges update automatically across both systems.
Here’s how to reserve or assign a table.
Key Benefits:
Table Transfer: Transfer a reservation from one table to another within Abacus POS, and the change will be reflected in Tyro Connect.
Table Merge: Merge multiple tables for a single reservation, ensuring Tyro Connect updates accordingly.
Automated API Communication: Abacus POS will utilise the Tyro Connect API to send updates regarding table changes.
PS: Currently available in Australia only.
Set Specific Time Slots For Individual Menu Categories
Customers may order unavailable items without control over category timing, leading to cancellations and operational inefficiencies. Moreover, complex menu items during peak hours can overload the kitchen and slow service.
With Category Time Settings, you can customise when specific menu categories appear. Set time slots to align with your service flow, ensuring customers only see what’s available.
How To Enable Category Time Settings:
Navigate to Abacus Backend → Delivery Integration → Delivery Menu.
Select GrabFood as the platform.
Click on a Menu Category to open the Category Detail View.
Locate the Menu Category Time Settings pop-up.
Configure the Start Time and End Time for the category.
Toggle Enable/Disable Category Time Settings as needed.
Save the settings, and they will be applied to GrabFood automatically.
Set A Maximum Limit for Ordering Specific Items
We now allow you to set maximum order limits for items per dining session. This feature, when activated, will not allow customers to re-order items if they've already ordered the maximum set amount for them when they first place their order.
This can help you:
Create an air of exclusivity around certain menu items
Test out small batches of new items
Ensure fair distribution of high-demand items
Manage inventory better and reduce wastage of limited, high-cost or seasonal items without disappointing customers.
More Pricing Flexibility with 15 Product & Variant Pricing Levels
Managing complex pricing structures is challenging when limited to just 10 product and variant pricing levels. High-volume merchants often require more flexibility to handle tiered pricing, delivery surcharges, and order-ahead adjustments.
With this update, we now support 15 Product and 15 Variant Pricing Levels, giving merchants greater control over pricing strategies. This eliminates the need for workarounds, making pricing adjustments easier and more scalable.
Even More Price Levels for the Catering Store Menus
Catering businesses often need multiple pricing tiers to accommodate different order sizes, customer types, or locations. With only 10 price levels, businesses faced limitations in structuring their pricing effectively.
This update expands PriceLevel support from 10 to 15 in the Catering Store menu, providing more flexible pricing structures. It integrates seamlessly with the pricing database and API, ensuring accurate pricing without disrupting existing levels.
Tap to Mark An Item As Completed
We're introducing the "Complete One Quantity with Single Tap" setting, a risk-free way to mark items as "done" on your KDS (Kitchen Display System). With this enhancement, there are four ways to report completion of item quantities:
Single Tap on Done Button – Marks one quantity of the item as done per tap.
Quick Tap (Multiple Times) – Displays a quantity indicator above the “Done” button; processes total quantity completed after 0.5 seconds.
Long Press on Done Button – Opens a quantity input number pad for bulk completion.
Additional Enhancements
Split & Consolidate Printing Support – Enables split or grouped item printing with new template tags:
[item_list(mode:split)] – Prints items separately.
[item_list(mode:consolidate)] – Prints a consolidated item list.
The KDS-Item Completion Enhancement will help with:
Faster Order Processing – Reduces unnecessary steps, allowing kitchen staff to complete orders quickly.
Minimised Errors – Prevents accidental over-completion, ensuring only the correct quantity is marked as done.
Greater Flexibility – Staff can choose between single taps, quick taps, or precise input for order tracking.
Detailed Cash-In & Cash-Out Breakdown in POS Sales Summary
Limited visibility into Cash-In and Cash-Out transactions often leads to manual tracking and potential reconciliation errors.
This update introduces a detailed breakdown of Cash-In and Cash-Out transactions in the POS sales summary report. A new [cash_in_out_records] printing tag ensures accurate reporting, making financial reconciliation easier and more transparent.

Automatic IP Conflict Detection to Prevent POS Disruptions
Unstable network connections can disrupt POS operations, often caused by undetected IP conflicts between connected devices. Manually identifying these conflicts takes time and can lead to downtime.
With IP Conflict Detection in Master POS, the system automatically scans for conflicts and alerts users in real time. A simple "Resolve" button lets you fix the issue instantly, ensuring a stable and uninterrupted POS experience.

Clearer Merchant Payout Descriptions on Nomnie Pay
Previously, we used $balanceAccountId as payout descriptions, an identifier that lacked clarity for merchants, making it difficult to track payouts.
We have replaced it with $accountHolderDescription, providing more meaningful and easily identifiable transaction details. This change aligns with Nomnie Pay’s best practices, ensuring clearer payout statements and a better merchant experience.
What’s Next?
We’re always looking for ways to help you serve your customers better. Stay tuned for even more exciting updates every month!
February’s updates are all about increasing flexibility and giving you more control over back-of-house and front-of-house operations. Read on!
Seamlessly Sync Table Transfers & Merges Between Abacus POS & Tyro Connect
Managing table assignments can be a headache when reservations must be moved or merged manually. You risk operational inefficiencies, discrepancies between systems, and challenges handling large groups without a way to sync these changes.
With Seamless Table Sync Between Abacus POS (Point of Sales) & Tyro Connect, table transfers and merges update automatically across both systems.
Here’s how to reserve or assign a table.
Key Benefits:
Table Transfer: Transfer a reservation from one table to another within Abacus POS, and the change will be reflected in Tyro Connect.
Table Merge: Merge multiple tables for a single reservation, ensuring Tyro Connect updates accordingly.
Automated API Communication: Abacus POS will utilise the Tyro Connect API to send updates regarding table changes.
PS: Currently available in Australia only.
Set Specific Time Slots For Individual Menu Categories
Customers may order unavailable items without control over category timing, leading to cancellations and operational inefficiencies. Moreover, complex menu items during peak hours can overload the kitchen and slow service.
With Category Time Settings, you can customise when specific menu categories appear. Set time slots to align with your service flow, ensuring customers only see what’s available.
How To Enable Category Time Settings:
Navigate to Abacus Backend → Delivery Integration → Delivery Menu.
Select GrabFood as the platform.
Click on a Menu Category to open the Category Detail View.
Locate the Menu Category Time Settings pop-up.
Configure the Start Time and End Time for the category.
Toggle Enable/Disable Category Time Settings as needed.
Save the settings, and they will be applied to GrabFood automatically.
Set A Maximum Limit for Ordering Specific Items
We now allow you to set maximum order limits for items per dining session. This feature, when activated, will not allow customers to re-order items if they've already ordered the maximum set amount for them when they first place their order.
This can help you:
Create an air of exclusivity around certain menu items
Test out small batches of new items
Ensure fair distribution of high-demand items
Manage inventory better and reduce wastage of limited, high-cost or seasonal items without disappointing customers.
More Pricing Flexibility with 15 Product & Variant Pricing Levels
Managing complex pricing structures is challenging when limited to just 10 product and variant pricing levels. High-volume merchants often require more flexibility to handle tiered pricing, delivery surcharges, and order-ahead adjustments.
With this update, we now support 15 Product and 15 Variant Pricing Levels, giving merchants greater control over pricing strategies. This eliminates the need for workarounds, making pricing adjustments easier and more scalable.
Even More Price Levels for the Catering Store Menus
Catering businesses often need multiple pricing tiers to accommodate different order sizes, customer types, or locations. With only 10 price levels, businesses faced limitations in structuring their pricing effectively.
This update expands PriceLevel support from 10 to 15 in the Catering Store menu, providing more flexible pricing structures. It integrates seamlessly with the pricing database and API, ensuring accurate pricing without disrupting existing levels.
Tap to Mark An Item As Completed
We're introducing the "Complete One Quantity with Single Tap" setting, a risk-free way to mark items as "done" on your KDS (Kitchen Display System). With this enhancement, there are four ways to report completion of item quantities:
Single Tap on Done Button – Marks one quantity of the item as done per tap.
Quick Tap (Multiple Times) – Displays a quantity indicator above the “Done” button; processes total quantity completed after 0.5 seconds.
Long Press on Done Button – Opens a quantity input number pad for bulk completion.
Additional Enhancements
Split & Consolidate Printing Support – Enables split or grouped item printing with new template tags:
[item_list(mode:split)] – Prints items separately.
[item_list(mode:consolidate)] – Prints a consolidated item list.
The KDS-Item Completion Enhancement will help with:
Faster Order Processing – Reduces unnecessary steps, allowing kitchen staff to complete orders quickly.
Minimised Errors – Prevents accidental over-completion, ensuring only the correct quantity is marked as done.
Greater Flexibility – Staff can choose between single taps, quick taps, or precise input for order tracking.
Detailed Cash-In & Cash-Out Breakdown in POS Sales Summary
Limited visibility into Cash-In and Cash-Out transactions often leads to manual tracking and potential reconciliation errors.
This update introduces a detailed breakdown of Cash-In and Cash-Out transactions in the POS sales summary report. A new [cash_in_out_records] printing tag ensures accurate reporting, making financial reconciliation easier and more transparent.

Automatic IP Conflict Detection to Prevent POS Disruptions
Unstable network connections can disrupt POS operations, often caused by undetected IP conflicts between connected devices. Manually identifying these conflicts takes time and can lead to downtime.
With IP Conflict Detection in Master POS, the system automatically scans for conflicts and alerts users in real time. A simple "Resolve" button lets you fix the issue instantly, ensuring a stable and uninterrupted POS experience.

Clearer Merchant Payout Descriptions on Nomnie Pay
Previously, we used $balanceAccountId as payout descriptions, an identifier that lacked clarity for merchants, making it difficult to track payouts.
We have replaced it with $accountHolderDescription, providing more meaningful and easily identifiable transaction details. This change aligns with Nomnie Pay’s best practices, ensuring clearer payout statements and a better merchant experience.
What’s Next?
We’re always looking for ways to help you serve your customers better. Stay tuned for even more exciting updates every month!

Liven is the first complete hospitality system that works for you. Loved by over 7,000 venues across Asia Pacific and used by tens of millions of diners and operators annually. To see how Liven can work for you, visit liven.love
Liven is the first complete hospitality system that works for you. Loved by over 7,000 venues across Asia Pacific and used by tens of millions of diners and operators annually. To see how Liven can work for you, visit liven.love
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Never miss what’s cooking
Keep up to speed with the practices, tools and techniques used by the best operators - and what’s cooking in the Liven Kitchen.
Never miss what’s cooking
Keep up to speed with the practices, tools and techniques used by the best operators - and what’s cooking in the Liven Kitchen.
Never miss what’s cooking
Keep up to speed with the practices, tools and techniques used by the best operators - and what’s cooking in the Liven Kitchen.